Skin reactions to beauty or skincare products may vary from person to person. Therefore, OLIVE YOUNG Global does not offer refunds or returns in the event of allergic reactions or skin conditions caused by the products you have purchased.
If you have sensitive skin or allergies, we strongly recommend checking the product information and ingredient list carefully before purchasing. If needed, consult with a healthcare professional prior to making a purchase. The ingredient information for each product can be found under the [Specific Info] tab on the product page.
If you have any further inquiries, please contact us through the 1:1 inquiry with the following information:
-Photos of the affected areas
-Photos showing the condition of the product
-Order details (order date, order information, etc.)
Once we receive the photos and inquiry details, we will provide an appropriate response. To submit an inquiry, go to [My Account] > [Contact Us].
If you have sensitive skin or allergies, we strongly recommend checking the product information and ingredient list carefully before purchasing. If needed, consult with a healthcare professional prior to making a purchase. The ingredient information for each product can be found under the [Specific Info] tab on the product page.
If you have any further inquiries, please contact us through the 1:1 inquiry with the following information:
-Photos of the affected areas
-Photos showing the condition of the product
-Order details (order date, order information, etc.)
Once we receive the photos and inquiry details, we will provide an appropriate response. To submit an inquiry, go to [My Account] > [Contact Us].
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