A return (refund) is possible within 30 days from the date of receipt. If you receive a damaged product, please submit an inquiry regarding the return (refund) to the OLIVE YOUNG Global CS center as soon as possible. Please note that exchanges for the item are not available.
(1) Please submit an inquiry to the OLIVE YOUNG Global CS Center with the following materials. [MyAccount-Contact Us]
If the required information is not provided, the return (refund) may not be processed.
① Order number
② A photo of the damaged or incorrect product.
(2) After reviewing the submitted materials, the relevant department will proceed with the return (refund) process.
If the return is approved, any additional costs, including shipping fees, will be covered by OLIVE YOUNG Global.
The refund is processed to the original payment method, and it may take approximately 2-15 business days.
(1) Please submit an inquiry to the OLIVE YOUNG Global CS Center with the following materials. [MyAccount-Contact Us]
If the required information is not provided, the return (refund) may not be processed.
① Order number
② A photo of the damaged or incorrect product.
(2) After reviewing the submitted materials, the relevant department will proceed with the return (refund) process.
If the return is approved, any additional costs, including shipping fees, will be covered by OLIVE YOUNG Global.
The refund is processed to the original payment method, and it may take approximately 2-15 business days.
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