Shipping
- Can deliver to a P.O. BOX address?
- I have received a request from customs for information about the items I ordered. What should I do?
- Can additional charges occur even with free shipping?
- How long does delivery usually take after placing an order? Can I know the estimated delivery date?
- There hasn't been any delivery update since the package arrived at customs. It's taking too long — what should I do in this case?
- Which countries are eligible for shipping? When will shipping be available to countries that are not on the list?
- Can I request contactless delivery if the recipient is unavailable at the delivery address?
- How much is the shipping fee?
- Can I place an order for delivery to Korea?
- What should I do if any of the items in my order are prohibited or cannot be cleared through customs in my country?
- How can I check the order status?
- The delivery is taking much longer than expected.
- I missed the delivery while I was away from home, so I didn’t receive the package. What should I do now?
- I can’t see a tracking number for my order.
- Are orders shipped on public holidays?
- I received a notification that my order was delivered, but I haven’t received the package.