For international orders and deliveries, customers are considered the importer and are therefore responsible for any applicable customs duties, Goods and Services Tax (GST), Value-Added Tax (VAT), or other charges that may occur during international shipping.
Since customs policies vary by country, OLIVE YOUNG Global cannot guarantee whether additional fees will be incurred during shipping. We strongly recommend checking with your local customs office before placing an order to confirm applicable import duties and any other necessary requirements for international delivery.
In some countries, additional fees such as handling charges or brokerage fees may be applied on top of customs duties. These are separate service fees charged by the courier for customs processing and must be paid upon delivery.
If a package is delayed, returned, or disposed of due to unpaid duties or fees, OLIVE YOUNG Global will not be able to provide reshipment or refunds. Additionally, any customs duties or service fees already paid to customs or the delivery company are non-refundable and cannot be reimbursed by OLIVE YOUNG Global.
You can review this information through the link below:
▶ Returns(Refund) Policy
▶ New Billing Guide - 3. Customs Duties
Since customs policies vary by country, OLIVE YOUNG Global cannot guarantee whether additional fees will be incurred during shipping. We strongly recommend checking with your local customs office before placing an order to confirm applicable import duties and any other necessary requirements for international delivery.
In some countries, additional fees such as handling charges or brokerage fees may be applied on top of customs duties. These are separate service fees charged by the courier for customs processing and must be paid upon delivery.
If a package is delayed, returned, or disposed of due to unpaid duties or fees, OLIVE YOUNG Global will not be able to provide reshipment or refunds. Additionally, any customs duties or service fees already paid to customs or the delivery company are non-refundable and cannot be reimbursed by OLIVE YOUNG Global.
You can review this information through the link below:
▶ Returns(Refund) Policy
▶ New Billing Guide - 3. Customs Duties
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