Are there any requirements for setting a password for login?

If you encounter errors while resetting your password or setting a new password, please ensure that you meet the following requirements:

▶ 8-16 characters

▶ A combination of at least 3 of the following:

① Uppercase letters

② Lowercase letters

③ Special characters

▶ The password should not include consecutive repeating letters or numbers.

▶ Excessive repetition of characters or numbers may result in the password being rejected.

▶ The password cannot include your user ID or any part of it.



* Check the special characters used in your new password:

▶ Valid special characters: - _ -- ( ) { } [ ] / | ; ? ~ ? ~ @ # % ^ =

▶ Invalid special characters: + \\ *



* Please make sure to check the Caps Lock key when entering your password.



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▶ [My Account] > [Contact Us] > [Inquire Now]

▶ https://global.oliveyoung.com/board/counsel > Click to [Inquire Now]

▶ Please send Email to oycs.global@cj.net