There is an issue with a product I purchased from an OLIVE YOUNG offline store in Korea.

Unfortunately, OLIVE YOUNG offline stores in Korea and the Global Mall are operated separately, so we are unable to provide an immediate answer regarding your inquiry. However, if you submit a 1:1 inquiry with the purchase receipt, details of your concern, and photos of the product, we will check with the relevant department.



You can submit an inquiry by navigating to:

▶ [My Account] > [Contact Us]