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  1. OLIVE YOUNG GLOBAL Customer Service
  2. FAQ
  3. Registered Customers / Benefits

Registered Customers / Benefits

  • How do I switch to OLIVE YOUNG US, and what happens after switching?
  • I no longer wish to receive event notifications and promotional emails from OLIVE YOUNG.
  • Why has my OLIVE membership level not been updated yet?
  • What happens to unused membership coupons from the previous level after an immediate upgrade?
  • How is the purchase performance calculated for upgrading membership levels?
  • What is the Olive Membership?
  • Are there any requirements for setting a password for login?
  • I subscribed to receive emails during guest checkout. How can I cancel the subscription?
  • What benefits do I get when I join the Olive Young membership?
  • Where can I check my Olive Young membership level?
  • What is an inactive account? I received an email saying my account will be changed to an inactive account.
  • Can I receive a birthday coupon?
  • Can I still view my order history after closing my account?
  • How to delete your account
  • I’m trying to write a review, but an error appears.
  • How can I write a review for a purchased product?
  • What is a Reward Point?
  • How can I sign up for membership?
  • How can I create a beauty profile?
  • How can I change my password?
  • Where can I update my information?
  • Can I change my ID?
  • Where can i check the points?
  • I haven’t received reward points for my order.
  • I would like to receive notifications about OLIVE YOUNG Global’s events, coupons, and other offers.
  • I forgot the password.
  • How can I write an inquiry?
  • Can I use the membership benefits from the Global Mall at offline malls in Korea?
global-customerservice@oliveyoung.com
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