Commission payments are generally processed on the 10th of the month following your withdrawal request. While there may be slight delays due to settlement or processing issues, we will do our best to ensure payments are made on the promised date.
If your commission has not been paid, please check the following:
1. Is your PayPal account verified and free of any issues?
- Payments may be withheld if there is a problem with your PayPal account.
2. Check the status in Affiliate Program > Dashboard > Payouts.
- Please confirm whether the status is marked as "Pending".
- Link : https://global.oliveyoung.com/influencer/program/dashboard/payouts
If you’ve reviewed the above points and still need assistance, please contact us through the 1:1 inquiry channel using the links below. We will follow up with the relevant department to resolve the issue as soon as possible.
▶ [My Account] > [Contact Us] > [Inquire Now]
▶ https://global.oliveyoung.com/board/counsel > Click [Inquire Now]
If your commission has not been paid, please check the following:
1. Is your PayPal account verified and free of any issues?
- Payments may be withheld if there is a problem with your PayPal account.
2. Check the status in Affiliate Program > Dashboard > Payouts.
- Please confirm whether the status is marked as "Pending".
- Link : https://global.oliveyoung.com/influencer/program/dashboard/payouts
If you’ve reviewed the above points and still need assistance, please contact us through the 1:1 inquiry channel using the links below. We will follow up with the relevant department to resolve the issue as soon as possible.
▶ [My Account] > [Contact Us] > [Inquire Now]
▶ https://global.oliveyoung.com/board/counsel > Click [Inquire Now]
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