Unfortunately, OLIVE YOUNG offline stores in Korea and the Global Mall are operated separately, so we are unable to provide an immediate answer regarding your inquiry. However, if you submit a 1:1 inquiry with the purchase receipt, details of your concern, and photos of the product, we will check with the relevant department.
You can submit an inquiry by navigating to:
▶ [My Account] > [Contact Us]
You can submit an inquiry by navigating to:
▶ [My Account] > [Contact Us]
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